Online Payments

We will email you a box number and instructions to complete your account once we receive your payment (During business hours)

Small Mailbox (3.5x5.5)

Medium Mailbox (5.5x5.5)

Large Mailbox (11x5.5)

Frequently Asked Questions:

1. What forms do I have to fill out?
   You need to fill out US Postal form # 1583 (Click here to download) (View Sample)

2. What type of identification do require?
   Two types of identification are required. One must contain a photograph of
   the addressee. (Social Security cards, credit cards, and birth certificates
   are unacceptable as identification.) Acceptable identification includes: valid driver's license or state non-driver's identification card; armed forces, government, university, or recognized corporate identification card; passport, alien registration card or certificate of naturalization. Second type of ID:       current lease, mortgage or deed of trust; voter or vehicle registration card; or a home or vehicle insurance policy.                           A photocopy of your identification will be retained in our office.

3. If I can't be there in person to sign, can I mail you my documents?
   Yes, but the postal form must be notarized

4. What size mailbox do I need?
   small box average 3 pieces a day and 3 names, medium box average 4 pieces a day and 5 names, large box average 6 pieces a day and 7 names.
5. Can I start with a small box and upgrade later?
   Yes. As your business grows your box can grow.
6. Do you open my mail?
   No, We never open your mail or letters unless you specifically request us to do so. We simply insert your mail into another envelope and forward it directly to you.
7.  I need to open a bank account and the bank won't accept a PO Box. Can I open a bank account using your address?
   We have never had a problem with a customer not being able to open a bank account using our address. Your address with us is a street address, not a PO Box.
8.  Do you accept delivery of packages and parcels ?
   Yes, We can accept courier deliveries by DHL, FedEx, UPS, US Post Office and others. Packages and parcels of all sizes and weights will be accepted for delivery at your private mail box address. We can sign for registered items and also accept hand deliveries to your box
9.  How is mail forwarded to me?
   We will collect mail for your private mail address and then forward it to you directly by postal airmail. Our service is unique as mail can be received under your business or personal name.
10.   What items cannot be mailed to me via your service ?
    The postal service has the following items prohibited: illegal, explosive, destructive items, guns and weapons, drugs, and live material. IMPORTANT NOTICE: Items containing drug making material, drugs and pharmaceuticals will be detected and detained by customs. They will not arrive and your account will be cancelled. We do not support illegal activities.
11.  What happens if mail does not arrive ?
    Like all standard postal services, we cannot guarantee delivery. Please be aware however that the United States Postal Service is extremely reliable and it is highly unlikely that mail will ever go missing from our PO Box!
12. How often do you forward mail worldwide?
    Weekly, monthly, or we can hold mail securely for any period. If more than one item of mail is addressed to you, all mail will be forwarded in one envelope. We forward most customers mail each Friday.

13. How much does it cost for mail to be forwarded?
    The handling cost to forward mail to you is $2.00 per package. This does not include the cost of postage.

14. Do I get a refund if I cancel the service before the term is over?
    No refunds given on box rental if you cancel your account before term is over. Please note that the USPS does not honor forwarding requests for customers when they cancel service with us. We are a Commercial Mail Receiving Agency. When you cancel service, you must inform your correspondents of your new address or request that Mail Service Center forward your mail to you at regular forwarding charges.